Results for
Business & Professional Development
Workplace Communication
In this course you will learn how to use written, oral and non-verbal communication in the workplace. You will learn to: identify the most appropriate method of communication for a selected audience prepare written material, following organisational requirements actively listen and question techniques in a workplace discussion communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds identify and report any...
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Self-Awareness
In this course you will learn how to improve self-reliance to confidently perform work tasks within the scope of own responsibility, including: reflecting on personal development acquiring knowledge of personal strengths and weaknesses through feedback from others You will also develop goals and plans to improve workplace performance.
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Work Health and Safety
This course is for people who would like some basic knowledge of work health and safety, relevant to a range of different workplaces and industries. · Learn how to work in a manner that is healthy and safe. · Identify work health and safety policies and procedures in the workplace and apply them to your own role. · Identify, respond, and report workplace incidents. · Follow work health and safety instructions. · Identify existing and potential...
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Instagram for Business
Instagram is a visual platform for marketing and connecting, with over 9 million regular users in Australia alone. For business owners it's a fabulous way to get free exposure and leverage a large audience. Whether it's hashtagging, content curation, best scheduling times, or understanding stories, this workshop is designed to cover what you need to know to achieve maximum results for your business on Instagram.
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Networking for Small Business
The right networking strategy can raise your business profile, generate referrals, fast forward rapport and help you to build long term business relationships that will benefit both you and your business. Not everyone is a natural networker, but this workshop will identify the key fears and how to manage them, tips and tricks including body language and conversation starters, a guide to the best local networking opportunities, and you will leave with your own networking strategy,...
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Leveraging LinkedIn
"LinkedIn for Business" is a course that teaches professionals how to use LinkedIn to grow their business and network effectively. Participants will learn to create standout profiles, post engaging content, and use LinkedIn's features for marketing and finding leads. The course also covers networking tips and how to measure success with LinkedIn analytics, helping participants make the most of this powerful business platform.
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Search Engine Optimisation vs Pay Per Click Advertising
During a search online, you either show up as organically or as an ad – both are getting increasingly hard due to the search engine rules. In this session, find out how both organic and Pay Per Click (PPC) work so you can maximise your chances of your website showing up in online searches.
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Teamwork
In this course you will learn to work effectively as part of permanent or project based teams in a workplace.
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Customer Service Skills
In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service.
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Managing Stress and Increasing Productivity
Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day.
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