Targeted Skills for Small Business - Hornsby - Ku-ring-gai Community College

Barista Basics - Operations

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

[More]

Assessments are made against units of competency from the Certificate II in Workplace Skills BSB20120.

Work effectively in business environments (BSBOPS201)

Barista Basics - Operations

Fri 7 Feb - Fri 28 Feb 2025
9:30am - 2:30pm (UTC+11:00) (first session)
4 sessions, 18.5 hours total

Craig Hamilton

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

When	Time	Where
Fri 7 Feb 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 14 Feb 2025	9:30am - 1pm (UTC+11:00)	Barista Training Room - Witham's Coffee
Fri 21 Feb 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 28 Feb 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office

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Social Media Marketing and Content Creation

This workshop is designed to help you enhance your social media content creation skills. You will learn how to: Develop new ideas for your business’s social media platforms Use basic photography and film techniques Create engaging Instagram reels Utilise features like greenscreen, voiceover, GIFs, and templates with CapCut for video editing Write effective posts and choose the right hashtags Prerequisites: Download Instagram and CapCut (both free). Take photos and short videos at... [More]

Social Media Marketing and Content Creation

Wed 12 Feb
6pm - 9pm (UTC+11:00)
1 session, 3 hours total

Stephanie Aceglav

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

When	Time	Where	Session Notes
Wed 12 Feb 2025	6pm - 9pm (UTC+11:00)	Room 4 - Hornsby Head Office

Register your interest

Barista Basics - Communication Essentials

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

[More]

Assessments are made against units of competency from the Certificate II in Workplace Skills BSB20120.

Apply communication skills (BSBCMM211)

Barista Basics - Communication Essentials

Fri 7 Mar - Fri 28 Mar 2025
9:30am - 2:30pm (UTC+11:00) (first session)
4 sessions, 17 hours total

Craig Hamilton

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

When	Time	Where
Fri 7 Mar 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 14 Mar 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 21 Mar 2025	9:30am - 11:30am (UTC+11:00)	Barista Training Room - Witham's Coffee
Fri 28 Mar 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office

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Xero

About this course: In this course, you will learn the basics of Xero, including: - Getting set-up and started: Settings, your dashboard, contacts, accounts, bank feeds, tracking categories, inventory - Sales and Purchasing: Settings, invoices, bills and payments, remittance advices, expense claims - Banking: Settings, feeds, statements, reconciliation - Reporting and GST N.B The demo company in Xero will be used for training. If you don't already have a Xero account, you will need... [More]

Xero

Fri 21 Mar
10am - 4pm (UTC+11:00)
1 session, 6 hours total

Silvia Codd

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

When	Time	Where	Session Notes
Fri 21 Mar 2025	10am - 4pm (UTC+11:00)	Room 6 - Hornsby Head Office

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Spreadsheets Level 1

In this course you will be taught how to use a spreadsheet application to create and format spreadsheets. You will learn how to: • Create and format a spreadsheet • Enter simple formulae and use the auto-fill function • Include charts and other objects in a spreadsheet • Save and print a spreadsheet [More]

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Spreadsheets Level 1

no session

Venue TBA

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Website Conversion Rate Optimisation (CRO)

Many times, people land on websites without taking any action, e.g. contacting the business owner. There are many reasons for this – this session outlines and addresses the most common reasons so you can fix any issues on your website. What you will learn: • What is CRO and why it’s important • What elements on a website drive CRO – key elements of an effective website • Practical – what websites make you want to act and what don’t and why • Best practice for websites to optimise... [More]

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How to get your website to generate sales leads

Your website is a critical and very powerful marketing tool. The problem though is that so many businesses simply treat their websites as a separate business tool. The key to generating sales leads from your website is to make sure it aligns with your business objectives. In this workshop you will learn how to structure your website that allows visitors to follow a sales funnel that ultimately leads to an action, e.g. contact the business. [More]

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BSB30120 Certificate III in Business

Course Information The BSB30120 qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may... [More]

Assessments are made against units of competency from the Certificate III in Business BSB30120.

Write simple documents (BSBWRT311)
Support personal wellbeing in the workplace (BSBPEF201)
Participate in sustainable work practices (BSBSUS211)
Contribute to continuous improvement (BSBSTR301)
Use digital technologies to collaborate in a work environment (BSBTEC404)
Create electronic presentations (BSBTEC303)
Design and produce spreadsheets (BSBTEC302)
Engage in workplace communication (BSBXCM301)
Design and produce business documents (BSBTEC301)
Assist with maintaining workplace safety (BSBWHS311)
Use inclusive work practices (BSBTWK301)
Use business software applications (BSBTEC201)
Apply critical thinking skills in a team environment (BSBCRT311)

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English Communication - Intermediate

What you'll learn: Speaking skills: Improve pronunciation, fluency and confidence through practice and discussion. Listening and comprehension skills: Practice your ability to understand spoken English in diverse contexts. Grammar and vocabulary: Learn about grammar concepts and broaden your vocabulary. Apply these elements effectively in spoken communication. Cultural awareness: Explore cultural expressions to communicate more effectively. [More]

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How to Setup and Promote your own Podcast (Online)

In this course you will learn the power of podcasting as a tool for brand awareness as well an incredible way to generate audio and video marketing content. Darren will share his proven 3 "P's of Podcasting" formula to enable you to get your podcast up and running and seen by your target audience in no time at all. You will take advantage of the incredible collaboration opportunities, business opportunities and business results that podcasting can offer! Preparation How and why to... [More]

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