Targeted Skills for Small Business - Hornsby - Ku-ring-gai Community College

Barista Basics - Operations

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

[More]

Assessments are made against units of competency from the Certificate II in Workplace Skills BSB20120.

Work effectively in business environments (BSBOPS201)

Barista Basics - Operations

Fri 7 Feb - Fri 28 Feb 2025
9:30am - 2:30pm (UTC+11:00) (first session)
4 sessions, 18.5 hours total

Craig Hamilton

This course attracts full NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs. Please contact us on 9482 1189, or email vet@hkcc.nsw.edu.au to check eligibility.

Alternatively, please complete the online enrolment form.

http://www.hkcc.tech/enrolment/

If you are not eligible the fee is $400.

*Eligbility:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

When	Time	Where
Fri 7 Feb 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 14 Feb 2025	9:30am - 1pm (UTC+11:00)	Barista Training Room - Witham's Coffee
Fri 21 Feb 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 28 Feb 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office

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Social Media Marketing and Content Creation

This workshop is designed to help you enhance your social media content creation skills. You will learn how to: Develop new ideas for your business’s social media platforms Use basic photography and film techniques Create engaging Instagram reels Utilise features like greenscreen, voiceover, GIFs, and templates with CapCut for video editing Write effective posts and choose the right hashtags Prerequisites: Download Instagram and CapCut (both free). Take photos and short videos at... [More]

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Barista Basics - Communication Essentials

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

[More]

Assessments are made against units of competency from the Certificate II in Workplace Skills BSB20120.

Apply communication skills (BSBCMM211)

Barista Basics - Communication Essentials

Fri 7 Mar - Fri 28 Mar 2025
9:30am - 2:30pm (UTC+11:00) (first session)
4 sessions, 17 hours total

Craig Hamilton

This course attracts full NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs. Please contact us on 9482 1189, or email vet@hkcc.nsw.edu.au to check eligibility.

Alternatively, please complete the online enrolment form.

http://www.hkcc.tech/enrolment/

If you are not eligible the fee is $400.

*Eligbility:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

When	Time	Where
Fri 7 Mar 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 14 Mar 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office
Fri 21 Mar 2025	9:30am - 11:30am (UTC+11:00)	Barista Training Room - Witham's Coffee
Fri 28 Mar 2025	9:30am - 2:30pm (UTC+11:00)	Room 6 - Hornsby Head Office

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Xero

About this course: In this course, you will learn the basics of Xero, including: - Getting set-up and started: Settings, your dashboard, contacts, accounts, bank feeds, tracking categories, inventory - Sales and Purchasing: Settings, invoices, bills and payments, remittance advices, expense claims - Banking: Settings, feeds, statements, reconciliation - Reporting and GST N.B The demo company in Xero will be used for training. If you don't already have a Xero account, you will need... [More]

Xero

Fri 21 Mar
10am - 4pm (UTC+11:00)
1 session, 6 hours total

Silvia Codd

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

When	Time	Where	Session Notes
Fri 21 Mar 2025	10am - 4pm (UTC+11:00)	Room 6 - Hornsby Head Office

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Spreadsheets Level 1

In this course you will be taught how to use a spreadsheet application to create and format spreadsheets. You will learn how to: • Create and format a spreadsheet • Enter simple formulae and use the auto-fill function • Include charts and other objects in a spreadsheet • Save and print a spreadsheet [More]

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Spreadsheets Level 1

no session

Venue TBA

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Website Conversion Rate Optimisation (CRO)

Many times, people land on websites without taking any action, e.g. contacting the business owner. There are many reasons for this – this session outlines and addresses the most common reasons so you can fix any issues on your website. What you will learn: • What is CRO and why it’s important • What elements on a website drive CRO – key elements of an effective website • Practical – what websites make you want to act and what don’t and why • Best practice for websites to optimise... [More]

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How to get your website to generate sales leads

Your website is a critical and very powerful marketing tool. The problem though is that so many businesses simply treat their websites as a separate business tool. The key to generating sales leads from your website is to make sure it aligns with your business objectives. In this workshop you will learn how to structure your website that allows visitors to follow a sales funnel that ultimately leads to an action, e.g. contact the business. [More]

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English Communication - Intermediate

What you'll learn: Speaking skills: Improve pronunciation, fluency and confidence through practice and discussion. Listening and comprehension skills: Practice your ability to understand spoken English in diverse contexts. Grammar and vocabulary: Learn about grammar concepts and broaden your vocabulary. Apply these elements effectively in spoken communication. Cultural awareness: Explore cultural expressions to communicate more effectively. [More]

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How to Setup and Promote your own Podcast (Online)

In this course you will learn the power of podcasting as a tool for brand awareness as well an incredible way to generate audio and video marketing content. Darren will share his proven 3 "P's of Podcasting" formula to enable you to get your podcast up and running and seen by your target audience in no time at all. You will take advantage of the incredible collaboration opportunities, business opportunities and business results that podcasting can offer! Preparation How and why to... [More]

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Microsoft Excel Intermediate

In this training you will learn the skills and knowledge required to correctly create and use spreadsheets and charts: Key elements of basic formatting styles appropriate to workplace documents Key functions of spreadsheet applications, both cloud-based and non-cloud based Key features of organisational requirements for ergonomic standards Key features of organisational guidelines on spreadsheet manipulation and processing This training consists of the accredited unit BSBITU212... [More]

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